Graphnet Standard Services
From consultancy through to project support and maintenance, Graphnet offers a wide
range of quality customer focussed services including:
Training
Graphnet has been providing XML in Healthcare and specific product training for
many years. Standard and bespoke courses can be delivered to meet specific organisational
needs. Training venues are flexible and customers can choose from Graphnet's Milton
Keynes offices, their own offices or other venues across the UK.
To date courses have been commissioned by the NHSIA, NHSiS, DoH as well as Strategic
Health Authorities and individual Trusts.
Design & Development
Graphnet can provide full design and development services. Committed to maintaining
a technical lead, Graphnet adopts and incorporates new technologies and methodologies
(clinical and IT) as they arise. Specific clinical and administrative system design
and development work can include concept development and testing, workflow/process
and application design, establishing and developing integration and interfaces with
other systems and information sources, screen layouts and documentation.
Support and Maintenance
Graphnet operates with formal support and maintenance contracts and procedures.
With a team of support engineers and comprehensive systems of communication, Graphnet
can offer a range of support up to 24 hours/7 days a week.
Additional Services
Consultancy & Business Analysis
Graphnet has a long history in undertaking commissioned consultancy projects. These
have included development of concepts, system specification, pilot and demonstration
projects, surveys and communication campaigns. Commissions have been strategic,
technical and academic and have come from central government, NHS (central), Authorities,
Trusts and commercial organisations.
System Management
In addition to support and maintenance, Graphnet can also manage part or all of
the systems that have been implemented on a contractual basis. Managed systems contract
options can include full management and stabling of off-site servers, managing and
maintaining on-site servers, all software or just the Graphnet software.
Legacy Conversion & Scanned Documents
Graphnet have undertaken a number of small and large scale legacy data conversions.
Often these projects are to retrieve and protect data from older, unreliable systems,
to reduce paper document and film storage.