Benefits management is a critical part of every CareCentric deployment. The availability of shared records holding near real time data recording patient assessments, diagnostics, treatments and contacts across a community means that health and social care professionals in all care settings are able to make timely and informed decisions regarding patient care and treatment.
The system enables better informed clinical decisions and also supports the delivery of financial savings resulting from improved communications. Typically benefits include the following:
Resulting from improved availability of case history to support faster decision making, with associated risk reduction due to better availability of medication history and treatment provided in other care settings.
Resulting from improved clinical information shared across care providers, leading to reduced duplicate blood tests and better care for patients who won’t need to have unnecessary tests.
Resulting from availability of information at the point of care. Some A&E admissions can be avoided; GPs and paramedics are able to make informed decisions using a shared care record; patients admitted can be treated more quickly in A&E with reduced risk as the shared record is able to provide medication history etc; the patient flow through A&E and assessment wards will be improved as a result of faster decision making.
More integrated discharge management and better information availability for community staff means that 30 day readmissions may be reduced
The reduced need for clinicians and other healthcare and social care workers to telephone other organisations to request copies of care workers, or to ask for key information, results in associated time savings which can be used for direct patient care.
The availability of comprehensive clinical information and collaboration between care teams and patients, using a shared primary/secondary care record and discussion between GP and consultants, means that there is a reduction in follow-up outpatient appointments, both after 1st OP appointment and after elective admission.
Resulting from the availability of medication history across care settings at the point of patient treatment. This supports faster and safer clinical decisions.
This is because decisions are made more quickly, backed up by full supporting information on current or previous medication, tests and treatment provided across all care settings
The provision of unified information views means that there will be a reduction in printing and paperwork and in the time spent printing and sending paper between organisations associated with secondary care admissions and discharges, and associated telephone and fax costs.