Graphnet are a software development company that provides solutions to the healthcare IT market and we are seeking a talented and experienced 4th Line Software Support Engineer to join our support team based in Milton Keynes.
The successful candidate will be working for a dedicated team involved in the support, deployment and BAU function across our user base including our Azure customer platform. The ideal person will be familiar with operating in a regulated environment with a strong focus on retaining maximum uptime, data quality and integrity, and have an appreciation for security and information governance.
This role will require experience in supporting, troubleshooting, and resolving issues with software that runs on-prem and within an Azure App Service environment. The candidate will be comfortable analysing code and making changes to code to address issues, working closely with the development, QA and DevOps team. The candidate will also be involved with developing tools and processes to help support the day to day tasks of the Operations team.
This role will also include shift work over weekends and evenings. The person we are looking for will need to have 4+ years commercial 4th line support experience who can demonstrate a real passion for resolving programming issues, with a flexible and creative attitude, good communication skills and a strong work ethic.
Experience with the following
Experience in analysing data pipelines including
Advantageous but not essential
Qualifications in one or more of the following
Please apply in writing, sending a covering letter & CV to email@example.com