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TechOps Junior Consultant

Location

Milton Keynes 

Overview

The TechOps Team are responsible for the installation and support for all Technical Platforms, Operating Systems, Database Management Systems and associated products delivered to internal and external customers of Graphnet.

The TechOps Junior Consultant will work alongside the Senior members of the TechOps Team, taking responsibility for all aspects of the TechOps Team’s work. With emphasis on the Technical Services function, you will be assisting in the management and support of the infrastructure upon which Graphnet’s CareCentric Application Suite operates.

The TechOps Junior Consultant will work closely with Graphnet’s Product Development, Deployment and Project Teams, ensuring that our comprehensive support service is maintained. The successful candidate will be provided with on-the-job training for all supported Platforms, Operating Systems, Databases and Applications and is expected to have a keen desire to learn and develop their skills in the technologies we use.

Duties and responsibilities

Basic requirements:

  • Develop a knowledge and understanding of Graphnet’s CareCentric Application Suite and the key technologies used within our environment to support development and implementation
  • Shadow TechOps’ Senior Team members to build your skills initially, enabling you to become more independent within your role
  • Develop an understanding of Window Server, Database , Storage and Networking Technologies
  • Provision of first-class support to customers and systems for all Managed Service Platforms
  • Provision of help, advice and support to other members of the Team and Company
  • Involvement in office-cover rota, between 08:00 and 18:00, with commitment to work outside of these hours when required
  • Adherence to Company and Team Policies and Working Practices

Due to the entry-level nature of this position, it is expected that the requirements of this role will grow in-line with the experience and skills gained. Your expected duties may therefore include the following: 

  • Management and Pro-Active Monitoring of our Azure Cloud footprint
  • Management and Support of network components for all Managed Service Platforms
  • Implementation of Application Patching and System Upgrades
  • Eventual participation in the 24x7 On-Call Rota

Skills and experience

Essentials:

  • Background in Computing and an interest in Technology
  • Eager for self-development
  • Experience of Microsoft Operating Systems
  • Excellent:
    • Troubleshooting and Problem-Solving Skills
    • Verbal and Written Communication Skills
    • Documentation Skills
    • Interpersonal Skills
    • Organisational Skills
    • Team Player
  • Ideally experience or exposure to:
    • Windows Server Platforms
    • Microsoft Azure
    • Windows PowerShell
    • Networking Concepts & Principles

Applications

Please apply in writing, sending a covering letter & CV to hrrecruitment@systemc.com 

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