23rd August 2019
The System C & Graphnet Care Alliance has announced a series of new initiatives building on its existing ties with NHS clinicians, industry and academia. Taken together, the package is designed to meet the recommendations of various national reviews into delivering the digital future for the NHS.
Over a 30-year history of supporting health and social care in the UK, the System C & Graphnet Care Alliance has built a solid base of clinical informatics expertise. In order to deliver its watchword of clinical usability, it has made it a priority to employ clinicians and former NHS staff on the design, development and deployment of its software.
More recently, the companies’ internal structures have developed to reflect the emergence of the new chief clinical information officer (CCIO) and chief nursing information officer (CNIO) roles in the NHS, under senior clinicians Dr Jon Shaw, the alliance’s director of clinical product strategy, and Dr Jonathan Bloor, its medical director.
Dr Shaw explained: “Altogether, the System & Graphnet Care Alliance has over 350,000 users of its software, all of them working within the NHS and social care. A major focus for us has to be on developing software that doesn’t just automate processes but which also helps make care professionals jobs that little bit easier and more enjoyable,” he said. “We believe that patient care will inevitably benefit from well-designed systems which support the clinical workflow.”
Dr Bloor has set up and heads a new clinical adoption team within the Care Alliance. This team consists of senior clinicians, recruited specifically to help customers accelerate the clinical adoption of the System C and Graphnet product suites and to maximise the products’ potential within their organisations.
“We want to make sure that all our users get the maximum possible benefit out of our systems. The clinical adoption team is specifically there to assist with that,” Dr Bloor said.
The Care Alliance is also building close relationships with practising clinicians, industry and academia. This is in line with the emphasis in the recent Topol review that collaboration is essential if the NHS is to capitalise on the promise of digital technologies for improving care.
These steps include:
Their remit is to provide expert clinical opinion on all aspects of System C’s clinical systems development roadmap and strategic direction. The group meets formally four times a year and is in addition to the traditional user groups set up for each element of the System C product set.