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Cheshire Care Record goes live

6th September 2016

More than 80 health and care organisations in Cheshire have gone live with a shared care record which will help transform care services for 739,000 residents across the county.

The Cheshire Care Record combines and shares an extensive range of health and social care information supporting the provision of direct care. It is expected to deliver cash benefits of over £2m a year and substantial quality benefits such as improved multi-disciplinary team working, more efficient discharge processes to social care and community services, and reduced length of stay. 

It sets a new standard for shared record deployment, involving close collaboration between two councils (Cheshire West & Chester Council and East Cheshire Council), three acute hospitals (Countess of Chester Hospital NHS Foundation Trust, East Cheshire NHS Trust, Mid Cheshire Hospitals NHS Foundation Trust), mental health (Cheshire and Wirral Partnership NHS Foundation Trust), cancer (Clatterbridge Cancer Centre NHS Foundation Trust, The Christie NHS Foundation Trust), community (Cheshire and Wirral Partnership NHS Foundation Trust, East Cheshire NHS Trust), and four primary care localities (East Cheshire, South Cheshire, Vale Royal CCG, West Cheshire CCG).

John Glover, Senior Responsible Officer for the Cheshire Care Record and Director of IM&T at Countess of Chester Hospital NHS Foundation Trust, said: “Providing our staff with immediate access to comprehensive digital care records is key to ensuring the people we serve receive the best possible outcomes.”

Emergency care services were one of the first areas to start using the shared record system.

Dr Steve Moore, ED Consultant and Chief Clinical Information Officer at the Countess of Chester Hospital NHS Foundation Trust, commented: “I’m relieved to know that I can access accurate and relevant information supporting safer and more rapid care for my patients, many of whom are incapacitated by illness or injury.”

Brian Waters, Chief Executive of Graphnet, said it was fantastic to work on a project with such vision and commitment behind it.  The Cheshire Care Record is based on Graphnet’s CareCentric shared record software. 

“Many care communities are starting to look at shared record systems of this sort to underpin their transformation plans and the introduction of new models of care, but there are only a handful of projects that are actually live and working on this scale”, he said.  “We look forward to taking the Cheshire Care Record to the next stage”.

Cheshire is now rolling out the project further, with social care teams starting to come on-stream, for example, and ambitions to bring new organisations such as ambulance services and local hospices into the record.

Also under consideration is patient access to the care record through the myCareCentric Patient Portal, potentially with a pilot for patients with gestational diabetes.

“The Cheshire Care Record couldn’t come at a better time for us. It is supporting the operation of our integrated care teams and providing a platform to develop our digital road map and feasible transformation and sustainability plans” said Jerry Hawker, Chief Officer Eastern Cheshire CCG.  “It is already delivering benefits across the system”.

Other care communities using Graphnet’s CareCentric software to integrate health and social care and devise new models of care include Berkshire and Manchester. 

In Berkshire, 17 health and social care organisations are using CareCentric to share the records of 855,000 residents across the county. This is one of the largest shared record projects to date.   

In Manchester, three CCGs and Manchester City Council are using Graphnet’s software to share records and create care plans for patients with long term conditions.