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Diabetes UK highlights role of IT in the provision of seamless care and reduced admissions - citing Wolverhampton's diabetes services supported by CareCentric

10th September 2015

The role of Graphnet’s shared record solution in providing faster, more responsive services and reducing emergency admissions for patients with diabetes has won national attention.

An article in Health Service Journal, written by Robin Hewings and Barbara Young (head of policy and chief executive respectively of Diabetes UK), highlights Wolverhampton CCG’s success in integrating diabetic services and supporting people with diabetes no matter where they are on the care pathway.

Wolverhampton CCG uses Graphnet’s CareCentric software to pull information from 49 local GPs and create a single electronic record for the 16,500 people in its area with diabetes, which is accessed by clinicians at the Royal Wolverhampton Hospitals NHS Trust as well by primary care practitioners. It also uses CareCentric’s business intelligence capabilities to analyse and risk stratify data collected and combined from GP practices and the NHS Trust.

The HSJ article says: ‘Integrated IT systems enable GPs and specialists in Wolverhampton to see the same records and identify patients. Using IT systems this way means that referrals can be triaged and reduces duplication…

‘A locally developed formula groups patients according to risk. Patients are rated against the nine diabetes care processes, and based on their risk status for micro and macro vascular complications of diabetes - they are flagged as red, amber or green.

‘The results are then used to decide where care should be provided to that person along the pathway and what should be done to improve their care. The system used in Wolverhampton covers all people with diabetes, unless they have opted out of the Summary Care Record or

‘Using data in this way allows clinicians to track patients through the system. Both GPs and specialists can see the patient’s records and see what checks have been completed. Patients flagged as red or amber get treatment at an earlier point and in the right setting. This prevents delays in referral so that more severe problems can be avoided and costly emergency admissions are reduced.’

Read the HSJ article in full here

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