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Hampshire goes live with CareCentric

23rd July 2013

Clinicians across Hampshire have successfully gone live with the CareCentric electronic care record from Graphnet Health. CareCentric is a whole system replacement for Graphnet V1, an early portal product deployed in 2004.

The go-live was a substantial undertaking. The CareCentric software is being used to combine data from 159 IT systems and store over 87m documents, providing a comprehensive clinical record called the Hampshire Health Record (HHR), which combines information from all care settings. 

All of the existing interfaces and bespoke documents had to be ported to the new solution, a substantial data migration exercise had to be undertaken, including the transfer of thousands of user profiles.

The deployment is a major step forward and provides a platform for the rapid roll-out of new functionality and additional users across the county.

Extra features available to users of Graphnet’s new CareCentric solution include customised document summaries to suit specific care settings, and the ability to use workflow and data collection forms to support clinical processes. A greatly improved user interface allows clinicians to retrieve information more quickly,and cross-care-setting alerts can be used to inform clinicians of key events –so the system can be set to send an email or SMS text to a GP when a patient attends A&E or is discharged from an inpatient stay, for example.

CareCentric also offers improved integration, including seamless integration with Vision 360 and EMIS Web.

The HHR is a pan-Hampshire facility which combines data from 145 GP practices, three acute Trusts, two community health Trusts and the local Independent Treatment Centre into a single shared care record which is routinely used by clinicians in all care settings. The data in the record includes activity/contacts, medications, assessments, care plans, discharge summaries, results, referrals, clinical letters, alerts, allergies and Read-coded GP data.

Toby Cave, ICT Systems Manager in charge of the new deployment with NHS South CSU, said: “Clinicians across Hampshire rely upon the Hampshire Health Record to support the delivery of services to patients, so the deployment of a replacement system has been a key project for us. We are delighted that the move has been achieved so smoothly and feedback from clinicians has been very positive."

“We now look forward to using the new features available in CareCentric to support patient care.”

Catherine Dampney, Chief Information Officer for NHS South CSU, added: "The HHR provides the core integrated record for nearly two million patients and is therefore a major resource for Hampshire clinicians. The new CareCentric deployment gives us the tools we need to take the project to the next level, bringing in many more users and uses for the system."

"As part of the move we are integrating data from the Northgate Swift social care systems into the record and will be working with CCGs to roll out to social care later this year. This will give social and healthcare workers access to the complete combined health and social care record and pave the way for the development of county-wide shared care plans."

Andy Bratt, managing director of Graphnet, said: “The Hampshire Health Record is an excellent example of how a shared care record can be created across a large health community."

“Hampshire have done a fantastic job of managing data sharing agreements with so many organisations.  We are delighted that they have moved to our latest product set.”