As 2025 draws to a close, it’s impossible to look back without acknowledging the immense pressure the health and care system has navigated this year. Demand rose across urgent care, elective recovery remains an ongoing challenge, workforce shortages persisted, and financial constraints continued to shape decision-making at every level.

Yet amid these pressures, 2025 has also been a year of genuine progress, innovation and measurable improvement.

Across the country, ICSs, Trusts and local authorities have used Graphnet’s Shared Care Records (now often referred to by NHS England as Digital Care Records), population health tools and remote monitoring platform to deliver earlier intervention, safer care and more coordinated support for vulnerable people.

This year, the NHS didn’t just talk about proactive care - it delivered it. And Graphnet customers are among those proving what is possible.

Policy and financial context: The Autumn Budget signals a critical moment for digital transformation

The Autumn Budget 2025 marked an important shift in national direction. With the government reaffirming its commitment to reducing waiting times, strengthening community-based care and modernising NHS infrastructure, the Budget included:

• £300 million in new capital funding for NHS digital and technology upgrades
• A renewed focus on productivity, prevention and early intervention
• Plans for up to 250 Neighbourhood Health Centres, designed to bring together primary, community and preventive services in integrated local hubs

Against tight public finances and ongoing system pressure, the message was clear:
digital tools are now essential to delivering sustainable, proactive, community-focused care.

For ICSs and local authorities, this creates a moment of real opportunity heading into 2026. Shared records, shared intelligence and remote monitoring - once considered forward-thinking - are now central to delivering the NHS’s policy ambitions.

Graphnet customers are already demonstrating the outcomes the government wants to see:

• reduced avoidable hospital use
• earlier intervention for high-risk groups
• faster elective pathways
• better coordinated MDTs
• more informed community care
• improved neighbourhood-level planning

2025 has shown that when systems have the right data and tools, they can make meaningful progress despite difficult conditions.

Remote Monitoring: Moving from pilots to mainstream, measurable impact

One of the strongest themes of 2025 has been the shift from ‘remote monitoring as an innovation’ to remote monitoring as core pathway redesign.

East Kent: 70% reduction in emergency hospital use for frail patients

The East Kent Health & Care Partnership trial delivered some of the most compelling results seen nationally:

• A&E attendances down 69%
• Walk-in centre visits down 68.4%
• Emergency admissions down by around 70%

These reductions were not the result of additional workforce - they were driven by earlier detection, better communication and more confident self-management at home.

Patients used Graphnet Remote Monitoring to submit daily readings and symptoms. Clinicians received real-time alerts, enabling timely clinical intervention before crisis.

Patients reported:

• reduced anxiety
• greater confidence managing conditions
• more personalised care
• feeling ‘safer and better supported’ at home

East Kent elective care: 27% faster pre-operative consultations

East Kent also demonstrated how remote monitoring and automation can accelerate elective recovery, achieving a 27% reduction in pre-operative consultation times. This work was explored in one of our most-attended webinars of the year - highlighting how digital tools can relieve pressure on surgical pathways while improving safety.

Island-wide proactive care in Jersey

A key highlight was Jersey selecting Graphnet to deliver the island’s first remote monitoring service for older and vulnerable people - a milestone that received national coverage on BBC News.

The programme will support residents across the island, providing a unified view of patient data and early warning signs. This is a significant example of digital transformation at population scale, beyond individual Trust boundaries.

A promising new chapter: the Graphnet–Luscii partnership

Earlier this year, Graphnet announced a strategic partnership with Luscii, combining:

• Graphnet’s Shared Care Records
• Population health analytics
• Integration and shared care expertise
• Luscii’s proven, patient-centred remote monitoring technology

Although still in its early stages, feedback from the first adopter sites has been overwhelmingly positive.

Frimley: first ICS live and reporting excellent early results

Teams report:

• Smooth, intuitive setup with fast time-to-benefit
• High patient engagement and strong app usability
• Earlier intervention thanks to real-time alerts
• Stronger pathway integration, ensuring remote monitoring isn’t siloed but part of wider MDT workflows

More ICSs will go live early in 2026, and the combined platform will be showcased at Digital Health Rewired next March.

Population health: turning insight into action across ICSs

Population health analytics continued to evolve in 2025, with ICSs using Graphnet tools to identify risk earlier, target proactive interventions and reduce inequalities.

Cheshire & Merseyside: bridging analytics and action

The ‘Data Into Action’ programme is helping clinicians use real-world data - including housing and social factors ‘ to identify people at heightened risk of deterioration before they present in crisis.

This is powering earlier community outreach, targeted virtual clinics and more coordinated care.

St Helens: protecting children from the effects of fuel poverty

Using a fuel poverty dashboard, teams identified children living in cold homes (a major driver of respiratory exacerbation) and targeted support accordingly. Coverage from LiverpoolWorld and other outlets highlighted the programme’s innovative, practical impact.

Buckinghamshire: targeted cardiovascular prevention

Buckinghamshire reached more than 1,400 people through a cholesterol management initiative powered by population segmentation and risk stratification.

Greater Manchester: real-time image sharing across the region

Clinicians now have instant access to radiology images across Greater Manchester, reducing duplication, supporting faster decisions and improving patient flow.

Shared Care Records: a foundation for safer, integrated care

2025 also saw continued growth in Shared Care Record adoption, enabling systems to:

• share information across acute, community, mental health, social care and primary care
• improve MDT decision-making
• reduce unwarranted variation
• support PSIRF-aligned safety investigations
• accelerate elective and urgent care pathways
• strengthen end-of-life care

Northamptonshire: better palliative and EoL support

With Lakelands Hospice now connected to the Northamptonshire Care Record:

• clinicians can access shared records instantly
• digital ReSPECT plans are available across the county
• staff spend less time chasing information
• patients and families benefit from more coordinated, compassionate care

Recognition across national media

In 2025, the achievements of NHS teams using Graphnet solutions were highlighted in:

• BBC News
• Digital Health
• Clinical Services Journal
• LiverpoolWorld
• HealthTech Digital
• Manchester TV
• HSJ

These stories reflect national confidence in the direction of travel: data-led, integrated, proactive care is no longer future-looking - it’s happening now.

Webinars, events & sector leadership

This was one of our busiest and most successful years for engagement.

Record-breaking webinar attendance

Our webinars attracted thousands of attendees, with strong engagement from clinical teams, analysts, digital leaders and operational managers.

Topics included:

• perioperative transformation
• population health in action
• remote monitoring at scale
• elective recovery
• patient safety and PSIRF
• integrated neighbourhood intelligence

Events

We attended Digital Health Rewired in March 2025, where our directors and nine of our customers were on stage - discussing everything from digital solutions to care and protect the most vulnerable to the impact of digital care records and how population health analytics can enable better decision making.

We also exhibited at Confed 2025, contributing to national conversations on digital transformation and proactive care.

We will exhibit again at Rewired in 2026 (24–25 March, NEC Birmingham).

We will be showcasing the latest developments in remote monitoring, DHR, and population health - with live demonstrations throughout the event.

Looking ahead to 2026

Next year offers a powerful opportunity to scale what works.
Our focus will be on supporting ICSs to:

• extend proactive care through remote monitoring
• embed population health insight into everyday practice
• strengthen neighbourhood-level models
• continue maturing Shared Care Records across pathways
• accelerate elective recovery
• support safer, more consistent care delivery
• improve efficiency and productivity through better data
• align to new national funding opportunities and policy direction

2026 will be about scale, sustainability and deeper integration.

A final thank you

To our customers, partners and colleagues: thank you for your commitment, innovation and collaboration throughout 2025.
You have shown what is possible - and we look forward to building on this momentum with you in 2026.