Shared Care Records (ShCR) 

What are Shared Care Records?

Graphnet’s Shared Care Record is a secure digital system that brings together information from across the health and care system into a single, up-to-date view of a person’s care. It’s designed to streamline and enhance health and social care services for Integrated Care Systems (ICSs) across the UK.

It connects data from multiple sources – including GPs, hospitals, social care and mental health teams – so providers can access the right details at the right time. With an established footprint in the market, our secure and future-proof shared care record solution is already supporting health and care systems across the UK.

Shared Care Records are a central part of the NHS’s long-term strategy to support neighbourhood care and improve collaboration and patient outcomes. They play a key role in supporting the goals of Integrated Care Systems (ICSs), enabling joined-up decision-making, reducing waiting lists, and ensuring services work more effectively together.

How does the Shared Care Record work?

Graphnet’s Shared Care Record is flexible, supporting every stage of shared record implementation. It can start as a simple record viewer and scale to a comprehensive, cross-organisational care planning solution. 

Graphnet’s Shared Care Record integrates with Population Health Management Software to identify trends, manage risk, and improve outcomes across whole communities. It also cover:

·         Information Sharing: Consolidates data from GPs, hospitals, mental health, community, and social care into one comprehensive patient view.

·         Care Planning: Enables assessments, alerts, referrals, messaging, and care planning tools. Patient registers can be built through risk stratification or manual assignment, with tailored care plans for needs such as long-term conditions, frailty, or end-of-life preferences.

·         Patient Engagement: Patients gain access to their own shared care record through the Graphnet Personal Health Record, allowing them to update personal details, self-monitor

This approach underpins programmes such as the Combined Intelligence for Population Health Action (CIPHA), demonstrating how shared care records can drive both individual care improvements and wider system transformation.

Contact us today to see how our Shared Care Record can power better decisions and outcomes.

Key Features of Graphnet's Shared Care Record

One joined-up record across health and social care
Our Digital Shared Care Record consolidates data from GPs, hospitals, community services, mental health, paramedics and social care. Updated in real-time, it provides a complete overview of patient health, enabling better-informed decisions at every point of care.

Secure, role-based access with Single Sign-On (SSO)
With Single Sign-On for Integrated Records, authorised users can access patient information directly from their existing IT systems. Role-based permissions, consent controls, and offline support ensure information is secure, compliant, and efficient to use.

Built-in care planning
Graphnet’s Care Plan Tool enables coordinated, patient-centred planning across multi-disciplinary teams. Care plans can be tailored for long-term conditions, dementia, frailty, or end-of-life care, helping teams provide truly integrated support.

Strong governance and compliance
Powered by Cloud-Based Healthcare Software on Microsoft Azure’s UK data centres, the platform delivers secure, scalable, and resilient performance. Built-in audit trails and information governance tools provide full transparency and accountability.

Seamless integrations
The system interoperates with all major health and social care IT platforms across the UK, supported by open API portals for third-party applications and national services. This ensures a connected, future-proof solution.

With extensive expertise in shared care records, Graphnet is well-positioned to guide organisations on choosing the right provider.

Benefits of a Shared Care Record Approach

• Better-informed decisions at the point of care: Clinicians have instant access to the latest patient information, helping them act quickly and confidently.
• Less duplication across services: Shared care records reduce unnecessary tests, and smoother handovers mean patients don’t have to repeat their story.
• Safer, more consistent care: Continuity across settings improves patient safety and ensures nothing is missed.
• Smarter multi-disciplinary working: Teams collaborate more effectively, streamlining care planning, referrals, and discharge processes.
• Drives system-wide transformation: Supports innovation such as virtual wards, proactive monitoring, and anticipatory care.
• Aligned with NHS priorities: Helps ICSs meet national goals, from cutting waiting lists to easing A&E pressures.

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Real-World Impact: Black Country MASH

The Black Country Multi-Agency Safeguarding Hub (MASH), powered by Graphnet’s Shared Care Record, highlights how integrated records improve both efficiency and outcomes. By giving safeguarding professionals instant access to GP and hospital data, processes that once took hours or even days are now completed in minutes.

This transformation saves around 122,000 administrative hours every year, the equivalent of reducing the workload of 24 full-time staff to just five. Crucially, it enables teams to make faster, better-informed decisions for vulnerable children and adults, ensuring that support reaches those most at risk without delay.

Spanning all acute trusts across the Black Country and beyond, the solution delivers broader coverage and deeper insight, strengthening safeguarding across the region. The Black Country MASH shows how shared care records free up capacity, cut costs, and improve outcomes where they matter most.

Read more about the Black Country MASH here.

Ready to unlock the full potential of shared care records? Talk to our team today to explore how Graphnet can help your organisation deliver safer, more joined-up care.