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Supporting the response to Covid-19 through
shared care records and population health

Sharing information, and using that shared information to make complex decisions, has never been more important for the NHS and care services as they cope with each phase of Covid-19.

Our market leading CareCentric shared care record provides care professionals with a full, longitudinal health and social care record across organisations to enable truly integrated care. In response to the pandemic, we accelerated deployments, such as the Greater Manchester Care Record and the Surrey Care Record, and added specific Covid functionality e.g. a Covid summary page with patients’ information such as shielded status and test results, and alerts that automatically notify users of the most clinically important Covid-19 information whenever a patient’s shared record is accessed.

Our in-built population health platform uses the aggregated data contained in the shared care record to understand how Covid-19 is affecting the health and well-being of local communities and what services need to be in place. This platform can help plan the recovery of non-Covid services, prepare for winter demand pressures, and understand and then address health inequalities. For example, the Covid dashboards are assessing the impact of Covid-19 on the whole care system including cases, A&E activity, staff sickness, and bed and PPE availability, and the Enhanced Case Finding tool identifies, tracks and monitors patients in need of intervention.

Case Study: Accelerated deployment of the GM Care Record to improve direct care and provide population health insight across Greater Manchester

Health and care organisations across Greater Manchester accelerated the deployment of the GM Care Record for all 2.8m citizens to provide frontline professionals with vital information in the fight against Covid-19. Rapid progress was made in weeks rather than months as part of the city region’s Covid-19 digital response plan and collaborative effort.

The GM Care Record uses CareCentric shared record software to collate information held by around 500 different health and care providers such as GP practices, hospitals, community and social care teams to ensure that doctors, nurses and practitioners providing care and treatment can see up to date medical records, medications and test results.

Greater Manchester has also adopted our inbuilt population health platform as part of its Covid-19 response and recovery plans. This platform supports Covid-19 analytics, monitoring and planning using anonymised data.  This will be overseen by an expert group including members of the public, researchers and clinical leaders. Read more...

Watch Guy Lucchi's presentation at Digital Health Virtual Summer School 2020

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Case Study: Population health offers improved monitoring and reporting of Covid-19 in Berkshire and Frimley

We have been working with Frimley ICS and Berkshire West ICP to develop enhanced Covid-19 features in our Population Health solution, as part of their implementation of the CareCentric shared care record.

Patient groups can now be filtered interactively to identify and highlight cohorts to be monitored more closely i.e. Covid-19 patients, those at risk from Covid-19, or those with other health conditions who might need flagging and monitoring.

Further, a new COVID-19 dashboard and data tables have been created which display the clinical codes GPs, Out of Hours providers, NHS 111 and acute hospitals are attributing to patients (using new GP codes from EMIS, Vision and TPP, plus acute ICD10 codes). This is an important operational tool, but also helps plan and highlight potential pressure points.

“The GM Care Record supports clinical decision making by providing access to important information on medications, test results, care plans and social care support.  All of which are essential to treating Covid-19 and other health conditions.  The accelerated deployment of the single Greater Manchester record is a major step forward in ensuring patients are provided with the best possible care based on the most accurate and up to date information. 

Guy Lucchi, Digital Innovation Director, Health Innovation Manchester

“Being development partners with Graphnet and using their population analytics platform
has really enabled us to build the supporting analytics that enable our move towards
developing a mature
population health intelligence system.”

Mark Sellman, CIO, Frimley Health and Care ICS & Connected Care

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